Terms and Conditions

For United States’ Orders:

For order delivered in United States by USPS, you will receive an email with a tracking number and a link to follow up on your order.


For International Orders:

For international orders, full tracking will only be available when sent via International Priority – which costs a bit more.

Estimated shipping delivery times:

USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

International shipping:

International shipments may incur customs fees. For each country the customs policy is
different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.

Order never arrived:

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If
the address was incorrect, though we’d be happy to send you another order to the correct
address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at sales@aidatoure.com noting
your order number. We’ll see what can be done.